Survey: AI Replaced 20% Full Time Jobs


Referring to a recent Pew survey, NBC News reporter Jared Perlo reports that AI has replaced some work done by full-time employees. About 20% of workers reported that AI took over parts of their jobs. At the same time, 15% said AI created new tasks for them. The Pew AI survey included 2,000 American adults. It found that while AI reduced some job duties, it also introduced new kinds of work for many employees.

Epoch AI lead researcher Caroline Falkman Olsson told NBC, “When we look at how people use AI, we see both support and automation. But we still need to understand how workplaces and job tasks are actually changing.”

Below are key highlights from the article:

  • AI Research and industry trend: Perlo explains that Epoch AI tracks how AI is growing across the industry. This includes the amount of computing power used to train models, the cost of AI services, the expansion of data centers, and the types of chips used to build and run AI systems. These factors help show how quickly AI is scaling and where investments are going.
  • How people use AI: Perlo reports that almost 50% users interact with AI two-five days each week. Most people (62.5%) use it for a small number of tasks, often one or two on their busiest day. The most common uses include looking up information and getting recommendations, which shows that AI is mainly used for simple and practical needs, such write or edit text (59%), or brain storm ideas (53%)
  • AI tools and adoption: Perlo highlights that ChatGPT is the most widely used AI service (31%), followed by Google’s Gemini (21%) and Microsoft’s Copilot (10.5%). This pattern reflects current user preferences and shows how a few major platforms are leading adoption in the AI space.
  • Workplace and impact of AI: Perlo notes that about 1 in 5 workers say AI is already replacing parts of their jobs. At the same time, some workers report taking on new tasks created by AI. This mix suggests that AI is reshaping job roles and may lead to broader changes in the labor market.
  • Emerging capabilities: Perlo points out that a smaller group of users are starting to use AI agents (1 in 12). While adoption is still limited, it signals early interest in more advanced tools that can handle tasks with less direct input from users

Acknowledgement: This summary was generated using AI writing tools as part of my AIO Explorations process. For more information, please refer to the original articles listed below.

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